baji6 Privacy Policy

1. About This Privacy Policy

This Privacy Policy applies to all personal data collected, processed, or stored by baji6 in connection with your use of the baji6 platform, including its website, mobile applications, customer support services, payment processing systems, and marketing communications. It covers all registered players, visitors who browse baji6.io without registering, and individuals who contact us through any support channel.

This Policy is designed to be transparent and accessible. We have structured it so that you can quickly locate the section most relevant to your question. If you have any questions that this Policy does not answer, please contact our data protection team using the details provided in Section 13.

baji6 acts as the data controller in respect of personal data collected through the platform. This means baji6 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is lawful, fair, and transparent.

2. Personal Data We Collect

baji6 collects personal data only to the extent necessary to operate the platform safely, comply with our legal obligations, and deliver a high-quality betting and gaming experience to players across Bangladesh. The categories of personal data we collect are set out in the table below.

baji6 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required by law or regulatory obligation, in which case we will seek your explicit consent and notify you at the point of collection.

2.1 Data Collected From Third Parties

We may also receive personal data about you from third parties in limited circumstances, including: identity verification service providers during KYC checks; payment processors confirming the status of transactions; fraud prevention agencies providing risk scores or watch-list data; and analytics platforms providing aggregated behavioural data about how players interact with the baji6 website.

3. How We Use Your Personal Data

baji6 uses your personal data for the following purposes. For each purpose, we have identified the legal basis under which we process your data (see Section 4 for a full explanation of legal bases).

• Account creation and management: Processing your registration, maintaining your account, authenticating your identity at login, and managing your account preferences and settings.
• KYC and age verification: Verifying that you are at least 21 years of age and confirming your identity in accordance with our anti-money laundering obligations.
• Payment processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfers, Visa, and Mastercard; reconciling transaction records; and preventing payment fraud.
• Service delivery: Enabling access to sports betting, live casino, slot games, and all other platform features; recording bets and game outcomes; crediting winnings and bonuses.
• Customer support: Responding to your enquiries, resolving disputes, processing complaints, and maintaining records of our communications with you.
• Fraud prevention and security: Detecting, investigating, and preventing fraud, money laundering, bonus abuse, and other prohibited conduct; monitoring for suspicious activity; sharing information with law enforcement where required.
• Responsible gaming: Monitoring gameplay patterns for signs of problematic gambling behaviour; implementing deposit limits, self-exclusion requests, and other player-protection measures you have activated.
• Legal and regulatory compliance: Meeting our obligations under applicable laws, responding to lawful requests from regulatory bodies and law enforcement agencies, and retaining records as required.
• Marketing communications: Sending you promotional emails, SMS notifications, and in-platform messages about bonuses, offers, and new games — but only where you have given your consent or where we have a legitimate interest and you have not opted out.
• Platform improvement: Analysing usage data to understand how players interact with baji6, identify technical issues, and improve the overall user experience.

4. Legal Bases for Processing

baji6 processes your personal data only where we have a valid legal basis for doing so. The primary legal bases we rely on are as follows:

1. Contractual necessity: Processing that is necessary to perform our contract with you — for example, processing your bets, crediting your account, and handling withdrawals. Without this processing, we cannot provide the baji6 service.
2. Legal obligation: Processing required to comply with applicable law — for example, identity verification under anti-money laundering regulations, and record-keeping obligations.
3. Legitimate interests: Processing that is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests — for example, fraud prevention, platform security, and improving our services.
4. Consent: Processing based on your freely given, specific, informed, and unambiguous consent — for example, sending you marketing communications by email or SMS. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Where we rely on legitimate interests as our legal basis, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You may request details of any such balancing test by contacting us at the address in Section 13.

5. Sharing Your Personal Data

baji6 shares your personal data only in the circumstances described below. In all cases, we require third parties who receive your data to handle it securely and in accordance with applicable data protection principles.

5.1 Service Providers

We share personal data with carefully selected third-party service providers who assist us in operating the baji6 platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard partner networks), identity verification and KYC service providers, cloud hosting and infrastructure providers, customer support software platforms, and email/SMS communication service providers. These parties act as data processors on our behalf and are contractually prohibited from using your data for any purpose other than the service they provide to baji6.

5.2 Game Content Providers

Some personal data — typically a pseudonymised player identifier and game session token — is shared with game content providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming solely for the purpose of delivering and recording game sessions. These providers do not receive your full identity details.

5.3 Legal and Regulatory Authorities

baji6 will disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities if required to do so by law, court order, or in response to a lawful request. We may also share data where we believe disclosure is necessary to protect the rights, property, or safety of baji6, our players, or others.

5.4 Business Transfers

In the event that baji6 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent platform notice before your data is transferred and becomes subject to a different privacy policy.

5.5 With Your Consent

In circumstances not covered by the categories above, baji6 will share your personal data with third parties only with your explicit prior consent, which you may withdraw at any time.

6. Cookies & Tracking Technologies

baji6 uses cookies and similar tracking technologies on the baji6.io website and in our mobile applications. Cookies are small text files placed on your device that help us recognise you, remember your preferences, and understand how you interact with our platform.

6.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function. These enable session management, authentication, and security features. They cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: Collect anonymised information about how visitors use baji6.io — which pages are visited most often, error messages encountered, and navigation paths. This data helps us improve the platform.
• Functional cookies: Remember your preferences such as language selection, display settings, and previously entered information to provide a more personalised experience.
• Marketing cookies: Track your browsing activity to help us deliver relevant promotional content. These are set only with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the baji6 platform. Your consent for non-essential cookies is obtained when you first access the platform and can be updated at any time through your account settings.

7. Data Retention

baji6 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

As a general principle, baji6 retains account and transaction data for a minimum of five years following the closure of an account. This retention period reflects standard anti-money laundering record-keeping requirements. Certain categories of data — for example, responsible gaming records and self-exclusion history — are retained for longer periods to ensure we can honour your instructions if you attempt to re-register.

Data that is no longer required and has no ongoing legal basis for retention is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised, aggregated data may be retained indefinitely for analytical and statistical purposes.

8. Data Security

baji6 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational security measures to protect it against unauthorised access, loss, alteration, or disclosure. Key measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and baji6 servers.
• Encryption at rest for sensitive data stored in our databases, including financial records and identity documents.
• Strict access controls ensuring that only authorised baji6 personnel with a legitimate need can access personal data, subject to role-based permissions and audit logging.
• Regular independent security assessments and penetration testing of our platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Secure deletion protocols for data that has reached the end of its retention period.

Despite these measures, no data transmission over the internet or data storage system is entirely immune to security risks. If you become aware of any security vulnerability or suspect that your baji6 account has been compromised, please contact our support team immediately via live chat so we can take prompt action.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, baji6 will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.

9. Your Data Rights

baji6 respects your rights over your personal data. Depending on your circumstances, you may have the following rights in relation to the personal data we hold about you: